In light of all the negative political rhetoric going on these days, it’s important to keep your team's spirits up by focusing on something positive for a change.
Barbara Fredrickson's Broaden-and-Build theory and research demonstrates that as people experience more positive emotions, they become more resilient to stress and develop a broader perspective that allows them to see the big picture and identify solutions. People in a positive environment flourish in their lives and careers by building more...
With the holiday rush approaching, I hope you're feeling appropriately thankful to the people who provide your company’s customer service–shift after shift, day in and day out, after hours and on weekends too.
Assuming that you recognize the importance of the employees who serve your company’s customers, what’s the right way to convey your thanks?
I’d argue that well-intentioned gestures like buying them a gift certificate now and then, posting letters from happy customers, having little contests where a rep can win a pizza, and so forth, simply aren’t enough.
Your beliefs determine a significant portion of your life. They inform your decisions, they dictate how you react to different circumstances and they even affect how you interact with the people around you.
This goes for any kind of belief, whether it’s political, religious or philosophical, and it’s important for you to recognize which inner beliefs could be affecting your decisions, so you can adjust or at least consider them, accordingly.
There are some beliefs that have the potential to make you a more successful entrepreneur: beliefs that generally empower...
Here are three ways leaders built their successful teams
1. Be Aware of How You Work
You must be extremely aware of your leadership style and techniques. Are they as effective as you think? How well are they accepted by the team you are attempting to lead? Though you may be in charge, those who work for you may not appreciate how you work. Evaluate yourself and be critical about where you can improve, especially in...